We're Here to Help Your Love Grow
Whether you're having trouble creating your HeartLink or you want to share a beautiful success story, our team of curators is ready to listen.
🕒 Response Time
Our dedicated team typically responds within 24 hours during business days (Mon-Fri).
🛡️ Privacy First
Your messages are strictly confidential and encrypted to ensure your privacy is protected.
💍 Partnerships
Romantic brands or wedding planners? Reach out with "Partnership" in the subject line.
Send Us a Message
Fill out the form below and we'll be in touch.
Why Reach Out to BelovedText?
At BelovedText, we believe that digital communication should be just as intimate and meaningful as a handwritten note. Our platform is built to facilitate connection, and that starts with our communication with you. Whether you are experiencing technical difficulties creating a HeartLink, or you need guidance on how to make your virtual love letter more cinematic, we are here to bridge the gap.
Our support team isn't just about fixing bugs; we are curators of digital romance. If you have feedback on our current templates—be it the Polaroid memories or the Storybook scrolls—your input helps us evolve. We prioritize User Experience (UX) and accessibility to ensure that love knows no technical bounds.
Common Support Questions (FAQ)
How do I recover a lost HeartLink?
For privacy reasons, HeartLinks are generated uniquely. If you didn't save your URL, please contact us with the email used and the approximate time of creation.
Is my data secure?
Absolutely. BelovedText uses industry-standard encryption for all messages. Your photos and text are obfuscated to ensure only the person with the link can view them.
Can I add music to my letter?
Yes! During the creation process, you can select from our curated library of romantic instrumentals to set the perfect mood.
What are HeartLinks?
HeartLinks are personalized, private URLs that host your digital love letter. They are designed to be shared via WhatsApp, SMS, or social media for instant romantic surprises.