Privacy Policy

1. Introduction

BelovedText is a digital wish creation platform. Users may create multiple types of wishes, use different templates, upload media, manage content from a dashboard, maintain contact lists, and in some cases use bulk creation or campaign features. This Privacy Policy explains how we collect, use, store, and protect information related to those services.

2. Information We Collect

We collect the information needed to operate the platform and improve the service. This may include:

• Account data: Name, email address, authentication details, and basic profile information.
• Wish content: Recipient names, sender names, messages, captions, selected templates, privacy selections, and other inputs used to generate wish pages.
• Uploads: Images, videos, or other files you choose to attach to a wish.
• Contact and bulk data: Contact list names, imported contact details, campaign setup details, and related delivery metadata where those features are used.
• Support data: Messages you send to us through the contact form or support channels.
• Technical data: IP address, device or browser information, timestamps, and log information used for security, debugging, and performance monitoring.

3. How We Use Information

BelovedText uses collected information to:

• Create, store, and display wishes and related media.
• Support dashboard access, account management, and sharing flows.
• Process contact list, bulk, or campaign-related workflows where available.
• Respond to support requests and maintain service quality.
• Protect the platform from abuse, fraud, spam, or misuse.
• Analyze reliability and improve product features, templates, and user experience.

4. Sharing and Disclosure

We do not sell your personal information. We may share data only when necessary to operate the service, comply with legal obligations, investigate misuse, or work with service providers that help us host, secure, or maintain the platform. Shared data is limited to what is reasonably necessary for those purposes.

5. Cookies, Logs, and Analytics

BelovedText may use cookies, sessions, and log data to keep users signed in, remember preferences, improve reliability, and understand feature usage. Standard server logs may include IP addresses, browser types, request paths, timestamps, and similar technical details used for site operations and troubleshooting.

6. Advertising and Third Parties

• Users may opt out of personalized advertising by visiting Google Ads Settings.
• BelovedText may also link to third-party pages, services, or embedded content that are governed by their own privacy practices.

7. Data Retention

We retain account data, wishes, uploads, contact lists, campaign records, and support records for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce platform rules. Retention periods may vary depending on feature type and operational need.

8. Your Choices

Depending on the feature, you may be able to edit or delete wish content, manage dashboard entries, update account details, or contact us to request help with privacy-related questions. Some records may still be retained when necessary for security, legal, or operational reasons.

9. Contact Us

For privacy-related questions or requests, contact us at contact@belovedtext.com.